Notificaciones configurables
Assign IDs, types, titles, and texts to each announcement for clear messaging.
Customise action buttons for Required announcements, redirecting clients to specific pages.
B2CORE Back Office
Difunda actualizaciones importantes
Cree y gestione notificaciones para clientes y asegúrese de que estén informados sobre actualizaciones críticas, eventos o cambios de servicios desde el Back Office de B2CORE.
Funciones clave
Entrega segmentada
Specify client emails to ensure announcements reach the intended audience.
Activate or deactivate announcements based on platform needs.
Seguimiento detallado de interacciones
View the Announcement Reactions section when users click or open a notification.
Track the client details of users who engaged with the announcement.
Notificaciones obligatorias y opcionales
Asigne un tipo de notificación según el contenido y la importancia del anuncio.
Anuncio obligatorio
Se muestra como modal. Requiere desplazamiento y confirmación. Permanece activo hasta que se confirme.
Anuncio opcional
Se muestra como notificación estándar. No requiere acción inmediata. Puede leerse, descartarse o ignorarse.
¿Por qué usar anuncios de B2CORE?
Comunicación efectiva
Llegue a los clientes con actualizaciones importantes y entrega segmentada.
Configuración flexible
Adapte los anuncios a sus necesidades de negocio con varios tipos y ajustes.
Mejor experiencia del cliente
Mantenga informados a los clientes y asegúrese de que las actualizaciones esenciales se confirmen.
Cómo funciona
01
Crear un anuncio
Añada un título, un mensaje y un botón de acción opcional para la notificación.
02
Definir tipo de notificación
Elija entre Obligatorio y Opcional según la importancia del mensaje.
03
Audiencia objetivo
Especifique correos de clientes para una entrega precisa.
04
Monitorear reacciones
Haga seguimiento de las interacciones de los clientes para obtener mejores análisis de la interacción.
Frequently Asked
FAQ
A Customer Relationship Management platform helps businesses manage everything related to their customers, from contact information and customer support inquiries to financial data and payment processing. In the Forex industry, a CRM is a tool that brokers can use to manage everything related to their clients' accounts, from Know-Your-Client (KYC) compliance to wallets and payments. In other words, it is a complete software solution that helps businesses in the Forex industry streamline their operations and improve their bottom line. This all-in-one solution can make it easier for brokers to keep track of their clients' needs and provide them with the best possible service.
We support any type of data import, we will customise the script under your specifications and will make a migration so that all the data is safely transferred to B2CORE.
We have built a strong onboarding procedures. You will have a personal account manager that will provide you with all the necessary documentation on the product possibilities. In addition, we will schedule a call with the product manager that will walk you through the functionality and will answer all of your questions.
We have a team of 30+ dedicated developers that are working on B2CORE improvements and new features and we are always open for client wishes. All you will need to do is to give us a technical description of what you want and our team will take care about the implementation and your personal account manager will keep you posted about the release dates.
In case you find a bug in the product, we have a 24/7 Helpdesk system with 20+ Support specialists behind it. Your personal account manager will walk you through it so that once you face a problem you can quickly report it and our support team will immediately start working on the fix.
It is as simple as creating a method in your admin panel for deposits and withdrawals and entering the API keys in order to connect to the platform, this can be done in a matter of minutes.
Specifically for that we built a right-based User groups, where you will be able to assign to the users only the sections that are specifically needed for his/her department. In addition, we launched a tag system, that will allow your admins to monitor only the clients' data that are "tagged" to them.
Empezar
Explore la gestión de anuncios de B2CORE
¡Gestione y envíe fácilmente notificaciones a clientes sobre actualizaciones, eventos o cambios de servicio desde el Back Office de B2CORE!