Notifications configurables
Assign IDs, types, titles, and texts to each announcement for clear messaging.
Customise action buttons for Required announcements, redirecting clients to specific pages.
Back Office B2CORE
Diffusez les mises à jour importantes
Créez et gérez des notifications pour vos clients et assurez-vous qu’ils restent informés des mises à jour critiques, événements ou changements de services depuis le Back Office B2CORE.
Fonctionnalités clés
Diffusion ciblée
Specify client emails to ensure announcements reach the intended audience.
Activate or deactivate announcements based on platform needs.
Suivi détaillé des interactions
View the Announcement Reactions section when users click or open a notification.
Track the client details of users who engaged with the announcement.
Notifications obligatoires et optionnelles
Attribuez un type de notification selon le contenu et l’importance de l’annonce.
Annonce obligatoire
S’affiche en modal. Cette notification exige un défilement et une confirmation. Elle reste affichée jusqu’à accusé de réception.
Annonce optionnelle
S’affiche comme une notification standard. Aucune action immédiate n’est requise. Elle peut être lue, ignorée ou fermée.
Pourquoi utiliser les annonces B2CORE ?
Communication efficace
Touchez vos clients avec des mises à jour importantes et une diffusion ciblée.
Configuration flexible
Adaptez les annonces à vos besoins métier avec différents types et paramètres.
Expérience client améliorée
Tenez les clients informés tout en garantissant l’accusé de réception des mises à jour essentielles.
Comment ça marche
01
Créer une annonce
Ajoutez un titre, un message et un bouton d’action optionnel pour la notification.
02
Définir le type de notification
Choisissez Obligatoire ou Optionnelle selon l’importance du message.
03
Cibler l’audience
Spécifiez les e-mails clients pour une diffusion précise.
04
Suivre les réactions
Suivez les interactions clients pour de meilleurs insights d’engagement.
Frequently Asked
FAQ
A Customer Relationship Management platform helps businesses manage everything related to their customers, from contact information and customer support inquiries to financial data and payment processing. In the Forex industry, a CRM is a tool that brokers can use to manage everything related to their clients' accounts, from Know-Your-Client (KYC) compliance to wallets and payments. In other words, it is a complete software solution that helps businesses in the Forex industry streamline their operations and improve their bottom line. This all-in-one solution can make it easier for brokers to keep track of their clients' needs and provide them with the best possible service.
We support any type of data import, we will customise the script under your specifications and will make a migration so that all the data is safely transferred to B2CORE.
We have built a strong onboarding procedures. You will have a personal account manager that will provide you with all the necessary documentation on the product possibilities. In addition, we will schedule a call with the product manager that will walk you through the functionality and will answer all of your questions.
We have a team of 30+ dedicated developers that are working on B2CORE improvements and new features and we are always open for client wishes. All you will need to do is to give us a technical description of what you want and our team will take care about the implementation and your personal account manager will keep you posted about the release dates.
In case you find a bug in the product, we have a 24/7 Helpdesk system with 20+ Support specialists behind it. Your personal account manager will walk you through it so that once you face a problem you can quickly report it and our support team will immediately start working on the fix.
It is as simple as creating a method in your admin panel for deposits and withdrawals and entering the API keys in order to connect to the platform, this can be done in a matter of minutes.
Specifically for that we built a right-based User groups, where you will be able to assign to the users only the sections that are specifically needed for his/her department. In addition, we launched a tag system, that will allow your admins to monitor only the clients' data that are "tagged" to them.
Commencer
Explorez la gestion des annonces B2CORE
Gérez et envoyez facilement des notifications clients sur les mises à jour, événements ou changements de services depuis le Back Office B2CORE dès maintenant !