Notifiche configurabili
Assign IDs, types, titles, and texts to each announcement for clear messaging.
Customise action buttons for Required announcements, redirecting clients to specific pages.
Back Office B2CORE
Diffondi aggiornamenti importanti
Crea e gestisci notifiche per i clienti e assicurati che restino informati su aggiornamenti critici, eventi o modifiche ai servizi direttamente dal Back Office B2CORE.
Funzionalità principali
Consegna mirata
Specify client emails to ensure announcements reach the intended audience.
Activate or deactivate announcements based on platform needs.
Tracking dettagliato delle interazioni
View the Announcement Reactions section when users click or open a notification.
Track the client details of users who engaged with the announcement.
Notifiche obbligatorie e opzionali
Assegna un tipo di notifica in base al contenuto e all’importanza dell’annuncio.
Annuncio obbligatorio
Compare come modal. Questa notifica richiede lo scroll e la conferma. Resta attiva fino all’acknowledgement.
Annuncio opzionale
Compare come notifica standard. Non richiede un’azione immediata. Può essere letto, chiuso o ignorato.
Perché usare gli announcements di B2CORE?
Comunicazione efficace
Raggiungi i clienti con aggiornamenti importanti e consegna mirata.
Configurazione flessibile
Adatta gli annunci alle esigenze del business con diversi tipi e impostazioni.
Esperienza cliente potenziata
Tieni i clienti informati assicurando che gli aggiornamenti essenziali siano confermati.
Come funziona
01
Crea un annuncio
Aggiungi titolo, messaggio e un pulsante d’azione opzionale per la notifica.
02
Imposta il tipo di notifica
Scegli tra Required e Optional in base all’importanza del messaggio.
03
Target audience
Specifica le email dei clienti per una consegna precisa.
04
Monitora le reazioni
Traccia le interazioni dei clienti per insight di engagement migliori.
Frequently Asked
FAQ
A Customer Relationship Management platform helps businesses manage everything related to their customers, from contact information and customer support inquiries to financial data and payment processing. In the Forex industry, a CRM is a tool that brokers can use to manage everything related to their clients' accounts, from Know-Your-Client (KYC) compliance to wallets and payments. In other words, it is a complete software solution that helps businesses in the Forex industry streamline their operations and improve their bottom line. This all-in-one solution can make it easier for brokers to keep track of their clients' needs and provide them with the best possible service.
We support any type of data import, we will customise the script under your specifications and will make a migration so that all the data is safely transferred to B2CORE.
We have built a strong onboarding procedures. You will have a personal account manager that will provide you with all the necessary documentation on the product possibilities. In addition, we will schedule a call with the product manager that will walk you through the functionality and will answer all of your questions.
We have a team of 30+ dedicated developers that are working on B2CORE improvements and new features and we are always open for client wishes. All you will need to do is to give us a technical description of what you want and our team will take care about the implementation and your personal account manager will keep you posted about the release dates.
In case you find a bug in the product, we have a 24/7 Helpdesk system with 20+ Support specialists behind it. Your personal account manager will walk you through it so that once you face a problem you can quickly report it and our support team will immediately start working on the fix.
It is as simple as creating a method in your admin panel for deposits and withdrawals and entering the API keys in order to connect to the platform, this can be done in a matter of minutes.
Specifically for that we built a right-based User groups, where you will be able to assign to the users only the sections that are specifically needed for his/her department. In addition, we launched a tag system, that will allow your admins to monitor only the clients' data that are "tagged" to them.
Inizia
Esplora la gestione announcements di B2CORE
Gestisci e invia facilmente notifiche clienti su aggiornamenti importanti, eventi o modifiche ai servizi usando il Back Office B2CORE ora!