イベント通知とは？
特定イベント発生時にバックオフィスユーザーへ自動アラートします。
Slack、Telegram、メール、SMSなど、希望のコミュニケーションチャネルでリアルタイム更新を届けます。
主な機能
カスタマイズ可能な通知
特定イベント向けに通知を設定し、タイムリーな更新を確保。各通知の目的を明確に識別するための説明を追加できます。
マルチチャネル配信
Email（受信箱への直接更新）、SMS（モバイルへの即時更新）、Slack（チームチャネルでの共同追跡）、Telegram（Telegramボット経由のプライベートなリアルタイム通知）で送信できます。
受信者管理
メールアドレスでバックオフィスユーザーを受信者に割り当て。通知トリガーとチャネルを設定し、配信を正確に追跡できます。
有効／無効の柔軟性
ビジネスニーズに合わせて通知を有効／無効に。アラートの流れをよりシームレスに管理し、不要な中断を避けます。
仕組み
01
イベント通知を開く
バックオフィスのイベント通知ページに移動します。
02
設定を構成
イベントトリガー、チャネル、受信者、説明を設定します。
03
いつでも編集
編集ボタンで既存の通知を変更したり、設定を更新したりできます。
B2COREイベント通知を選ぶ理由
リアルタイム更新
チームが重要なイベントを常に把握できるよう確保します。
包括的なコミュニケーション
複数チャネルで信頼性の高いメッセージ配信を実現します。
強化されたコラボレーション
SlackやTelegramなどの人気ツールと連携し、シームレスなチームワークを実現します。
カスタマイズ可能なアラート
ビジネスニーズに合わせて通知を調整できます。
Frequently Asked
FAQ
A Customer Relationship Management platform helps businesses manage everything related to their customers, from contact information and customer support inquiries to financial data and payment processing. In the Forex industry, a CRM is a tool that brokers can use to manage everything related to their clients' accounts, from Know-Your-Client (KYC) compliance to wallets and payments. In other words, it is a complete software solution that helps businesses in the Forex industry streamline their operations and improve their bottom line. This all-in-one solution can make it easier for brokers to keep track of their clients' needs and provide them with the best possible service.
We support any type of data import, we will customise the script under your specifications and will make a migration so that all the data is safely transferred to B2CORE.
We have built a strong onboarding procedures. You will have a personal account manager that will provide you with all the necessary documentation on the product possibilities. In addition, we will schedule a call with the product manager that will walk you through the functionality and will answer all of your questions.
We have a team of 30+ dedicated developers that are working on B2CORE improvements and new features and we are always open for client wishes. All you will need to do is to give us a technical description of what you want and our team will take care about the implementation and your personal account manager will keep you posted about the release dates.
In case you find a bug in the product, we have a 24/7 Helpdesk system with 20+ Support specialists behind it. Your personal account manager will walk you through it so that once you face a problem you can quickly report it and our support team will immediately start working on the fix.
It is as simple as creating a method in your admin panel for deposits and withdrawals and entering the API keys in order to connect to the platform, this can be done in a matter of minutes.
Specifically for that we built a right-based User groups, where you will be able to assign to the users only the sections that are specifically needed for his/her department. In addition, we launched a tag system, that will allow your admins to monitor only the clients' data that are "tagged" to them.
