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The Email Templates page lets you manage the transactional emails sent by B2COPY. You can edit the subject and HTML body, manage language versions, review a live preview, and generate a branded draft.

What You Can Do

• Use the Active tab to browse the available email triggers and their language versions.
• Select a language version to preview the email, then click Edit to change its subject or HTML body.
• Use the Draft tab to generate a branded template set, edit it, add languages, and apply it to the active templates.

Edit an Active Template

• Open Settings → Email Templates, select a trigger and language, and click Edit.
• Change the Subject or the HTML in the Body field. The parameter list on the right shows the dynamic values available for that trigger.
• Use the preview to review the result, then click Save. Changes affect future emails sent for that trigger and language.
• The Enable for trigger control is managed per template. There is currently no bulk action to enable every language or trigger at once.

Add a Language

The language must already be available on the platform. Adding a language creates a new version of the template as Disabled. Open the affected trigger in Edit, enable it, and save the template. Repeat this for each trigger that should send the new language.

Generate and Apply a Draft

• Open Settings → Email Templates → Draft and click Generate.
• Enter the company name, support email, logo, logo link, colors, fee lines, account captions, and footer, then click Save draft.
• Review the generated English templates. Use Add language to create localized versions, and preview or edit them before applying the draft.
• Click Apply draft to active templates only after review. The draft saves the branding settings and replaces the active versions for the triggers and languages included in the draft.