Eight Tabs, Three Platforms, and a Spreadsheet
- 09:14
New IB asks why their commission didn't post for a client closed on Friday.
Check MT5 deals → CRM → fee plan → recalculate by hand.
- 10:42
Master trader requests a fee plan change for next billing period.
Find the right account, edit Excel, ping support to push it through.
- 13:05
Investor complains positions weren't copied after server failover.
Sift through logs, manually re-sync, write apology email.
- 16:30
Compliance asks for an audit trail of every change last quarter.
Reconstruct it from emails and Slack threads.

