B2CORE Back Office
Event Notifications
Streamline communication and empower your team with automated event notifications in the B2CORE Back Office, designed to keep you informed across multiple channels and ensure critical updates are never missed.
What Are Event Notifications?
Automatically alert Back Office users when specific events occur.
Deliver real-time updates through preferred communication channels such as Slack, Telegram, email, or SMS.
Key Features
Customisable Notifications
Configure notifications for specific events to ensure timely updates. Add descriptions for clear identification of each notification’s purpose.
Multi-Channel Delivery
Send notifications via Email (updates directly in your inbox), SMS (instant updates on your mobile device), Slack (collaborate and track updates in team channels), and Telegram (private, real-time notifications via the Telegram bot).
Recipient Management
Assign Back Office users as recipients using their email addresses. Set notification triggers and channels and accurately track delivery.
Enable/Disable Flexibility
Activate or deactivate notifications to align with business needs. Manage alert flow more seamlessly and avoid unnecessary disruptions.
How It Works
01
Open Event Notifications
Navigate to the Event Notifications page in the Back Office.
02
Configure Settings
Configure Event Trigger, Channels, Recipients, and Description.
03
Edit Anytime
Use the Edit button to modify existing notifications or update settings.
Why Choose B2CORE Event Notifications?
Real-Time Updates
Ensure your team is always informed of critical events.
Comprehensive Communication
Use multiple channels for reliable message delivery.
Enhanced Collaboration
Integrate with popular tools like Slack and Telegram for seamless teamwork.
Customisable Alerts
Tailor notifications to match your business needs.
Frequently Asked
FAQ
A Customer Relationship Management platform helps businesses manage everything related to their customers, from contact information and customer support inquiries to financial data and payment processing. In the Forex industry, a CRM is a tool that brokers can use to manage everything related to their clients' accounts, from Know-Your-Client (KYC) compliance to wallets and payments. In other words, it is a complete software solution that helps businesses in the Forex industry streamline their operations and improve their bottom line. This all-in-one solution can make it easier for brokers to keep track of their clients' needs and provide them with the best possible service.
We support any type of data import, we will customise the script under your specifications and will make a migration so that all the data is safely transferred to B2CORE.
We have built a strong onboarding procedures. You will have a personal account manager that will provide you with all the necessary documentation on the product possibilities. In addition, we will schedule a call with the product manager that will walk you through the functionality and will answer all of your questions.
We have a team of 30+ dedicated developers that are working on B2CORE improvements and new features and we are always open for client wishes. All you will need to do is to give us a technical description of what you want and our team will take care about the implementation and your personal account manager will keep you posted about the release dates.
In case you find a bug in the product, we have a 24/7 Helpdesk system with 20+ Support specialists behind it. Your personal account manager will walk you through it so that once you face a problem you can quickly report it and our support team will immediately start working on the fix.
It is as simple as creating a method in your admin panel for deposits and withdrawals and entering the API keys in order to connect to the platform, this can be done in a matter of minutes.
Specifically for that we built a right-based User groups, where you will be able to assign to the users only the sections that are specifically needed for his/her department. In addition, we launched a tag system, that will allow your admins to monitor only the clients' data that are "tagged" to them.
Explore B2CORE’s Event Notifications
Stay connected and boost team collaboration with flexible event notification management in the B2CORE Back Office!