B2Core iOS v1.24: Services Section, Zendesk Integration and New IB Reports

Product Updates

July 16, 2024Upd on July 15, 2024

Our team at B2Broker continues to enhance the mobile version of B2Core to deliver our clients the most comprehensive CRM experience on iOS systems. Thus, we present the latest update to the B2Core iOS app, version 1.24, which brings several crucial additions and improves the app’s functionality.

Following our recent v1.23 release, which primarily focused on refining the user interface and visual design, this new version introduces a new “Services” section, integration with Zendesk, and upgraded IB Module reports.

New Services Section: One Screen for Everything

B2Core iOS now has a brand-new Services menu that makes it easier to find supported services such as Trading, Finances, Helpdesk, IB, and others. Users can organise the menu’s order of widgets in the way that best suits their preference using the simple drag-and-drop function. What’s more, the section also gives a sneak preview of new services coming in the near future.

Zendesk Integration

Following the integration of Zendesk—a premier customer service platform leveraging AI technology—into the web version of B2Core, we have now expanded it to the iOS app. Zendesk provides ticketing, live chat, and AI tools to support clients’ interactions. Users can access the Helpdesk feature via the Profile section and then jump into Zendesk directly from the app without requiring any additional authorisation.

Detailed Reports on Client IB Activity and Rewards

We have added the Clients section to the IB Room of the B2Core iOS, expanding upon the capabilities of the previously released IB module. Now, users can view in-depth reports about their Direct and Sub-IB clients registered via their referral links, including each client’s total trading volumes and the rewards earned from the referral activity.

Additionally, the IB Room now delivers comprehensive reports on rewards deposited into users’ wallets, with all transaction details accessible at a single tap. This feature empowers users with complete control over their earnings and enhances rewards management. The Rewards section is conveniently located at the bottom of the IB module.

Final Remarks

The B2Core team is dedicated to continuously improving the mobile version of the platform, with upcoming updates set to include savings modules, bonuses, and more. We are committed to bringing the mobile app on par with the web version, ensuring our clients can access all essential functionality from any device.

We look forward to your feedback and suggestions on the B2Core iOS v1.24 update and strive to incorporate your ideas into future releases. Stay tuned for more exciting updates!

Share