Focus on your business – we'll handle the rest

Grow your cTrader business


with professionals

Smooth setup in few days

We cover every aspect of your cTrader platform’s configuration

Add the Group Profiles

Add the Group Profiles

to live and demo servers: Commission, Leverage, Volume, Execution, GSL Schedule, Protection, Swap-Free, and Notification.

Price stream settings

Price stream settings

The Price Stream Settings allow specifying and managing custom markup values.

Configure Connections to Liquidity Providers

Configure Connections to Liquidity Providers

Establish price and trade connections to the liquidity provider (LP) and perform trade testing.

Symbol settings

Symbol settings

Add and edit symbols, assets and aliaases. Monitor your favorite instruments: Open, High, Low, Close volume and percentage changes for the last 24h in one place.

Swaps and Dividends profile

Swaps and Dividends profile

Get regular updates and full control over the charges you apply for your traders.

Choose your Plan

Optimal

cTrader with expulsive B2B Liquidity – the most price and time efficient package as we will be able to connect and monitor all your symbols as well as provide the Swap, Commissions and Leverage setup based on our liquidity offering.

cTrader Audit

In our Enterprise solution we audit your existing cTrader server. We will check and audit all your current settings providing extensive suggestions in order to optimize your setup and prepare it for a smooth transition under our team's maintenance.

Maintenance only

cTrader without our liquidity – we are happy to serve your needs and be your technical support team for server without our liquidity. Any complicated configuration, support and maintenance, trust we can do it.

Initial Setup

Starting fresh as a broker? We’ve got you covered. Our Initial Setup package offers full end-to-end assistance to launch your brand-new cTrader server. From configuration to integration, we provide expert guidance every step of the way, ensuring you get off to a smooth and successful start.

Extended

Our cTrader Audit service is designed for brokers looking to transition to our Enterprise solution. We’ll thoroughly examine your current server settings and provide comprehensive recommendations to optimize performance, ensuring your setup is primed for a seamless shift under our expert maintenance.


quote

We can help you manage all technical parts of cTrader server including initial setup, maintenance and daily operations

Mark Speare

Mark Speare

CCO Chief Client Officer

Get Started

Our team will present the solution, demonstrate

demo-cases, provide a commercial offer

Why choose B2BROKER for your cTrader maintenance?

#
Aspect
B2BROKER Maintenance Service
Managing Internally
1
Expertise
Specialized knowledge of cTrader and custom setups
May require additional staff or training
2
Customization & Flexibility
Fully customizable solutionsfor your needs
Limitedby internal skills
3
Cost
More affordable than hiring full-time staff
Expensive to maintain internal teams
4
Availability Time
24/7 supportwith fast response
Variabledepends on in-house resources
5
Platform Optimization
Ongoing optimization and proactive support
Dependent on internal skills, prone to mistakes
6
Time to setup
1 weekhuge expertise to complete all settings
About a monthaverable self-setup without experts
Leave a request

Leave a request

Through the website header or short contact form

Our Manager contacts you

Our Manager contacts you

We'll reach out on your language to dive deep into your needs

Setup live and demo servers

Setup live and demo servers

We will configure your servers according to your requirements

Get ongoing maintenance

Get ongoing maintenance

We ensure everything runs smoothly with regular updates

A team of professionals which will support your cTrader platform can cost you hundreds thousands a year

 cTrader platform
it's not just about the money

Hiring a highly skilled team of at least 5 people takes you up to 6 months

Account Managers

  • Build and maintain client relationships
  • Understand client needs and business goals
  • Coordinate with internal teams for client solutions
  • Prepare and deliver client reports
  • Identify growth opportunities within accounts

Tech Support

  • Log and track issues
  • Basic troubleshooting
  • Provide guidance and direct to FAQs/resources
  • Document resolutions, update knowledge base
  • Perform basic maintenance tasks

Trading platform experts

  • Handle complex or critical technical issues
  • Collaborate with cTrader teams for bug fixes
  • System and application performance tuning
  • Implement long-term solutions and fixes
  • Test and do post-check after system upgrades and patches

We’re set to save you $100K per year in labor costs,

not to mention the hundreds of thousands in potential savings on time spent searching for the right talent and building a team

Ongoing support and maintenance

Platform configurations

Assist in modifying platform configurations, including general settings and GUI settings.

Facilitate stock splits

Do the necessary steps to increase the number of shares while decreasing the price per share

Server support

Manage and optimize server parameters, including reconfiguration in case of issues or on demand.

Settings control

Add/edit/delete symbols, assets, account groups, managers, price streams as per specification changes or upon request

Settings control

Changing trading conditions

Adjust trading conditions by setting the required parameters for account groups and trading symbols.

Changing trading conditions

Initial configuration

Maintain the initial configuration of client groups, managers, assets, and symbols in alignment with the checklist and specifications.

Modify symbol sessions

Modify symbol sessions in response to DST changes or upon request. This involve altering the time slot for sessions or changing the duration of sessions.

Logs review

Review cBroker logs for investigations. These logs contain valuable information that can help identify and resolve any issues or anomalies within the system.

All services in the offer

7 support and Monitoring tools

24/7 support and Monitoring tools

Our team sets up the entire server infrastructure and provides full support w tracking server stability.

Account Management.svg

Account Management

Training your team in your language, with access to training channels in various languages.

Team of market experts

Team of market experts

We stay updated with the latest cTrader updates and best practices, keeping your platform ahead of the competition.

On-call Systems

On-call Systems

Customized support levels with automated escalation processes and proactive notifications to ensure the quickest issue resolution and platform stability.

Help with risk management

Help with risk management

Advanced tools for setting risk limits on trading accounts. We will recommend the settings that are right for you.

Direct communication

Direct communication

We have established communication channels with ctrader managers. Save time by letting us handle all communications.

Extended knowledge base

Extended knowledge base

Access a wealth of knowledge, tutorials, and expert insights with Zendesk Knowledge Base and our YouTube Channel.

Training services for your team

Training services for your team

Our team will train your technicians in all the intricacies of customization and will be on call at all times for consultation.

Our mission is

To create world-class fintech solutions for Forex and crypto markets, as well as payment technologies

Trust and reliability

B2BROKER and its network hold multiple licenses, including FCA, CySEC, as well as Cyprus, Mauritius, Italy, Seychelles, and other jurisdictions, confirming our high standard of quality and trust.

Technology and innovation

Our company constantly introduces new technologies and solutions to offer cutting-edge products and services to our clients.

Most Trusted Liquidity Provider

The Best FX/Crypto Technology & Liquidity Provider

Forex Expo Dubai, 2024
Best FOREX & Crypto Technology Provider

The Best Fintech and Solutions

Forex Traders Summit, 2024
Best White Label Solution

The Best Crypto Liquidity Solution

Crypto Expo Dubai, 2024

FAQ

How long will it take to configure cTrader server on the B2BROKER side?

We will complete the server configuration within weeks

Who is responsible for escalating issues with cTrader to Spotware?

What do we need to provide initially?

Can we change the server configuration on our side?

Who is responsible for administering End-User accounts?

How many groups can we have on our live server?

Will you fix chart gaps in case of spikes?

How we can get cTrader maintenance service if we already use a cTrader server? What is the procedure?

We provide full service maintaince also for

MT4*

MT4*

MT5*

MT5*

OneZero

OneZero

Prime XM

Prime XM

Centroid

Centroid

B2CONNECT

B2CONNECT

B2TRADER

B2TRADER

Get Started

Our team will present the solution, demonstrate

demo-cases, provide a commercial offer